Domestic

• Please allow 4-8 business days for orders to process and to receive your orders.
• Please note that shipping costs may vary based on location and items purchased.

International

• Please allow 5-10 business days for orders to process and to receive your orders.
• International shipping rates may vary by country and items purchased; therefore, costs will be determined at checkout.

Notes

• Please ensure all addresses are entered correctly to ensure timely and accurate delivery of orders.
• Orders are usually printed ship 1-2 business days after the order is placed.
• A “business day” is considered to be Monday through Friday, excluding holidays in the US.
• Please allow 48 hours for tracking information through our carriers to update.
• International shipments may be subject to customs, which can cause delays.
• Please also be mindful of local conditions that may prevent timely deliveries.
• Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments
• If you need assistance, please send an email to shop@franchesca.net. Include your name on the order, your order number, and your address.
• Please anticipate a response within 48 hours. We are a small business with 2 employees. 😊